In order to receive a refund, you must follow our return and refund process, which you can find here. In the exceptional case that you purchase an Zettle Card Reader which is not compatible with your iOS or Android device, we will return the amount paid for up to 30 days after your purchase. Order your hardware here What if my smartphone or tablet is not compatible? Please note that the Terminal cannot be connected to other smartphones or tablets. The Zettle Terminal is an all-in-one solution, meaning that it runs the Zettle app (POS) and takes card payments, so there’s no need to use both a phone/tablet and card reader. The Zettle Reader Requires you to run Apple iOS 14 and higher or Android 5 and higher (for optimal performance on Android devices we recommend running Android 8 and higher). for direct data exchange between SD(TF) card or USB driver and Android smartphone/tablet. The Zettle Reader 2 Requires you to run Apple iOS 14 and higher or Android 5 and higher (for optimal performance on Android devices we recommend running Android 8 and higher). With USB C connector for most Android phones and tablets. The Zettle Readers have been developed for compatibility with smartphones and tablets that run iOS or Android and have Bluetooth and an internet connection.
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